Defragmentation of Consumer Cases related to Banking Sector of Indian Legal Domain using Expert System

ABSTRACT

According to the constitution of India justice is an important part in which a consumer justice and protection is one subpart. There are number of legislations were passed by the Indian Parliament but they fail to protect the interest of small consumers. In the Consumer Protection Act, 1986 was passed, to protect the interest of the consumers. The objective of this research paper is to develop knowledge database for determining jurisdiction type of consumer cases as per as Indian law as well as to generate next level knowledge database to determine the type of services opted or item purchased by the consumer which will help in further solving of consumer cases.

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Updated: June 26, 2023 — 3:46 am